Effective Communication

Friday, July 14, 2017 – 9:00 a.m. – 11:00 a.m.

NLCA Office Classroom, 397 Stavanger Drive, Suite 202, St. John’s


Join us for our summer series….


Building Rapport is Key! – Communication entails far more than the spoken words. Verbal content, although important, carries only part of the entire meaning

of the message being conveyed, in certain circumstances. Most meaning conveyed is through body language or gestures and tonality


Which include the tone, pitch and volume of your voice. In this interactive session we will explore the three elements of communication.

We will explore the three types of listeners and how to recognize each. You will also discover what is your preferred style of communication

and how to recognize others.


Cost: $89.00 for NLCA Members; $129.00 for Non-members plus hst

Rob Marche, Sandler Training NL

Guest Speaker: Rob Marche, Sandler Training NL

Topic: Communications