Join us for our summer series….
Building Rapport is Key! – Communication entails far more than the spoken words. Verbal content, although important, carries only part of the entire meaning
of the message being conveyed, in certain circumstances. Most meaning conveyed is through body language or gestures and tonality
Which include the tone, pitch and volume of your voice. In this interactive session we will explore the three elements of communication.
We will explore the three types of listeners and how to recognize each. You will also discover what is your preferred style of communication
and how to recognize others.
Cost: $89.00 for NLCA Members; $129.00 for Non-members plus hst